Hyderabad Metro Rail

Hyderabad Metro Rail

Hyderabad Metro Rail (HMRL) network covers a total distance of around seventy two kilometers. It is the world’s largest Public-Private Partnership project in the Metro rail sector. It Is green transportation system.

1. Hyderabad Metro Stations List
2. Route Map
3. Train Timings
4. Fare and Ticketing
5. Facility
6. Offences & Penalties
7. Passenger Charter Details ~ Download

Hyderabad Metro Stations List

Hyderabad Metro Rail now operates its services of Red Line from Miyapur to LB Nagar via Ameerpet and MGBS. It also operates its services of Blue Line from Nagole to Raidurg via Secunderabad and Ameerpet. Ameerpet is the interchange station for Red line and Blue line.

RED LINE	BLUE LINE	GREEN LINE
Miyapur JNTU KPHB Kukatpally Balanagar Moosapet Bharath Nagar Erragadda ESI S R Nagar Ameerpet Panjagutta Irrumanzil Khairatabad Lakdikapul Assembly Nampally Gandhi Bhavan Osmania Medical College M G Bus Station Malakpet New Market Mussarambagh Dilshuknagar Chaitanyapuri Victoria Memorial L B Nagar	Nagole Uppal Stadium NGRI Habsiguda Tarnaka Mettuguda Secunderabad East Parade Grounds Paradise Rasoolpura Prakash Nagar Begumpet Ameerpet Madhura Nagar Yusufguda Road No. 5 Jubilee Hills Jubilee Hills Check Post Pedamma Temple Madhapur Durgam Cheruvu Hi Tech City Raidurg	JBS Secunderabad West Gandhi Hospital Musheerabad RTC X Roads Chikkadapally Narayanguda Sultan Bazar

Route Map

Following image shows the latest Route map of Hyderabad Metro Rail.

Train Timings

Hyderabad Metro Rail now operates its services of Red Line from Miyapur to LB Nagar via Ameerpet and MGBS. It also operates its services of Blue Line from Nagole to Raidurg via Secunderabad and Ameerpet. Ameerpet is the interchange station for Red line and Blue line.

Hyderabad Metro Rail operates from 06:30 hrs to 22:00 hrs on weekdays and weekends from all terminal stations. These are provisional timings and may be changed as per operational requirements. The ticket counters closes 5 minutes before the last train of that station.

Fare and Ticketing

Information regarding Fare and Ticketing

Passengers can choose a smart card or a token for travelling by Metro trains. We recommend passengers to opt for smart cards for a hassle-free journey.

Fare Chart

Tickets

A Contactless Smart Token (CST) is a media chip integrated inside the token as one of the fare media. Passenger may choose from following types of tickets as per convenience.

• A token can be purchased at our Ticket Office Machine (TOM)/ Ticket Vending Machine (TVM) & and at our ticketing offices.
• Passengers can select the destination station, make the purchase and then enter the paid area with the token.
• The token will be read at the entry and captured at exit gates. Passengers can board the train only from the station where he / she has purchased the token.

Single Journey Ticket (SJT)

This is a one way ticket from the station where passenger are located (source station) to their destination. Passengers can enter the paid area with a ticket. The ticket is valid only on the date on which it is issued. Passengers have to board the train within 30 minutes after buying the ticket.

Passenger can contact at 040-2333-2555 or visit a Customer Care Center at any Metro station for fare information.

Smart Card

Hyderabad Metro Rail smart card acts as a virtual wallet that facilitates seamless travel. A smart card can be purchased from a ticketing office at any Hyderabad Metro station or through TSavaari App. A non-refundable admin charge of INR 20/- is collected at the time of the purchase. Passenger need to maintain a standing balance of INR 10/- in smart card to travel by Hyderabad Metro Rail. All Hyderabad Metro offers and discounts will be applicable only on smart cards. In case Hyderabad Metro smart card is lost, stolen or damaged, passenger have to buy a new smart card and the balance amount will not be refunded.

A smart card can be recharged for a minimum amount of INR 50/- and maximum amount of INR 3000/-

How to buy Hyderabad Metro Rail smart card

Passengers can buy a Hyderabad Metro smart card through TSavaari App. Please download TSavaari App from Google Play or iTunes store and use it for convenience

• Install the TSavaari App in mobile phone / mobile devices.
• Complete the registration process through the TSavaari App.
• Tap ‘Buy a card’ option in the menu where we can see the cost of the card and delivery charges.
• Enter the delivery address and click on ‘Proceed to Pay’ button.
• Passenger will be directed to Paytm wallet, where he/she can pay the amount through Paytm wallet, debit/credit card or Net banking
• After successfully completed the transaction, passenger will receive a confirmation message for the same.
• Smart card will be delivered within 72 hours from the day of successful order booking.
  How to recharge Hyderabad Metro Rail smart card

Passenger can recharge the smart card through TSavaari App, HMR Passenger website (www.ltmetro.com),or Paytm App

• Enter the 14 digit smart card number mentioned at the back of smart card on TSavaari App, LTMRHL Website, or Paytm App.
• Choose the recharge amount from the drop-down list, click on ‘I agree’ check-box and tap on ‘Recharge’ button to proceed.
• Passenger will be directed to payment gateway where he/she can pay through Paytm wallet, debit/credit card or net banking.
• After successful completion of payment, passenger will receive a confirmation message to the registered mobile number/e-mail.
• To check/view the balance passenger need to visit nearby Metro station after 2 hours and check the details at Ticket Vending Machine (TVM) or Add Value Machine (AVM) by selecting prepaid top-up option. Passenger have to tap the smart card at automated gates at the Metro station to complete the recharge process.

Facility

All Hyderabad Metro trains have three coaches

• Seating
  • All Metro trains are designed to be easily accessible by differently-abled and elderly passengers. Designated spaces are available for wheelchair users, senior citizens and pregnant ladies in the train.
• Train Doors
  • ‘Doors closing’ message will be displayed in a panel above the train doors and audio announcements will inform the passengers about the doors being closed before the train leaves the station. Train operator will close the doors only after passenger have boarded the train.
• Calling Train Operator
  • All Metro trains have call points available inside the train from where passenger can speak to the train operator in case of an emergency.
• Charging Points
  • There are mobile and laptop charging points available for passenger’s convenience.
• Passenger Information Display & Announcements
  • Metro trains have digital screens guiding passengers about the journey and the next station. Audio announcements, in English, Telugu, Urdu and Hindi, will help visually impaired passengers with the details of the approaching stations and other update.
• Comfort
  • Metro train coaches are air-conditioned to ensure that passengers have a comfortable journey. Plush interiors, ergonomically designed seating and efficient lighting lend an aesthetic look to the coaches.
• Safety
  • CCTVs are installed at all Metro trains for close monitoring purpose. Fire extinguishers and first aid box with signage boards are conveniently placed in case of emergencies There are two emergency doors available, one each in the train operator’s cabin, in case of emergency evacuation. Eating, drinking, spitting, squatting and sitting inside the coaches will be penalized. Passengers are requested not to put their feet on the seats. Please cooperate with us and help us to keep our trains and premises clean.

Feeder Services or Last Mile Connectivity

Last Mile Connectivity
Partner	Vehicle Type	Stations	Cost
			Basic Charges			Other Charges
Smart Bikes	2 wheeler, Cycles	Miyapur JNTU KPHB Kukatpally		Member User Fee	Pay as you go	Subscription Type	Fee
			First 30 minutes	Free	Rs.10	One Year Pass	Rs.1999
			30 to 60 min	Rs.10	Rs.25	Three Month Pass	Rs.599
			Every additional 30 mins	Rs.15	Rs.30	One Month Pass	Rs.399
			After 8 hrs (every additional 1 hr)	Rs.100	Rs.150	One Week Pass	Rs.199
PEDL	2 wheelers, Cycles	Miyapur	Rs.3/- per 30 minutes			NA
Bounce(Metro Bikes)	2 wheeler, Gearless Scooter, e-bikes	Miyapur Begumpet Parade Ground Nagole Rasoolpura Secundrabad Uppal Habsiguda NGRI Ameerpet LB Nagar Errum Manzil Moosaram Bagh	Day Plan (7 am to 9 pm) - Rs. 4 per km Night Plan (7 pm to 9 am) - Rs.3 per km			1. Monthly subscription for 22 days - Rs. 4 per km in fay time and Rs. 3per km in Night Plan 2. Long Rides - Rs. 200- 350 per day (Fuel not included) 3. Hourly Rentals - Rs. 15-30 per hour (Fuel not included)
Zoomcar	4 wheeler, Cars	Miyapur Nagole Parade Grounds	Charges based on the car you book. Different options available for a fixed km span Charges above the km span : Rs. 9 per km for EV Rs. 12 for hatchbacks Rs. 15 per km for SUV			Monthly subscription at Rs. 10,000/-
Drivezy	2 Wheeler (Activa / Dominor / Pulsar )	Ameerpet Mettuguda Tarnaka Balanagar Kukatpally KPHB Prakash Nagar JNTU	10 paise per minute			Damage Charges(Max 6999) Overtime charges- for the first two hours (Rs 200 + double the hourly charge) will be fined and for subsequent hours: (Rs 100 x late hours + double the hourly charges)
Vogo	Two wheeler (Fuel + eBikes)	Miyapur Kukatpally	One Way (Point A to Point B) - Rs 1.2/min Round Trip (Come back to same station) - Starting at Rs 1.3/min			None
Rapido	Bike Sharing Service	No direct station	App based			None
Zify	4 wheeler/cars	Miyapur	Rs. 3 per km			None
OLA	2 wheeler/bikes	All stations	App based			None
RAYD	4 wheeler	Ameerpet	INR 60/- (AME to Raheja mindspace )			None
Rpool	2 Wheeler and 4 Wheeler	All Stations	App based			None

Offences & Penalties

The following penalties and fines shall be collected in line with the provisions of the Metro Railways (Operations & Maintenance) Act, 2002;

Section of Metro Act	Offences	Penalties
59	Drunkenness or nuisance on metro railway	Rs. 500 fine and Forfeiture of fare paid/removal from carriage
60	Taking or causing to take offensive material upon metro railway	Rs.500 fine in addition to damages
61	Taking or causing to take dangerous material upon metro railway	Rs. 5000 fine and Imprisonment upto 4 years
62	Demonstrations upon metro railwaysPasting or put-up any poster or write or draw anything on compartment or metro premises	Exclusion from premises and Rs.1000 fine or Imprisonment upto 6 months or both
63	Travelling on the roof etc.	Rs.50 fine or Imprisonment upto 1 month or both
64	Unlawful entry or remaining upon metro railwayWalking on metro track	Rs. 250 fine or Imprisonment upto 3 months or bothRs. 500 fine or Imprisonment upto 6 months or both
67	Obstructing running of train, etc.	Rs. 5000 fine or Imprisonment upto 4 years or both
68	Obstructing metro railway official in duty	Rs.1000 fine or Imprisonment upto 1 year or both
69	Travelling without proper pass or ticket or beyond authorised distance	Rs.50 fine and Amount of fare
70	Interfering with means of communication in train	Rs.1000 fine or Imprisonment upto 1 year or both
71	Altering or defacing or counterfeiting pass or ticket	Imprisonment upto 6 months
72	Defacing public notices	Rs.250 fine and Imprisonment upto 2 months
73	Unauthorised sale of article upon metro railways	Rs.500 fine and in default of payment of fine imprisonment upto 6 months
74	Maliciously wreaking a train or causing sabotage	Imprisonment for life or rigorous imprisonment upto 10 years or punishable with death as the case may be
75	Unauthorised sale of tickets	Rs.500 fine or Imprisonment upto 3 months or both and Forfeiture of such tickets
76	Maliciously hurting or attempting to hurt person travelling by metro railways	Imprisonment for life or imprisonment upto 10 years as the case may be
77	Endangering safety of persons travelling by metro railway by rash or negligent act or omission	Imprisonment upto 1 year or fine or both
78	Damage to or destruction of certain metro railway properties	Imprisonment upto 10 years
79	Endangering the safety of persons travelling by metro railway by wilful act or omission	Imprisonment upto 7 years
80	Making false claim for compensation	Imprisonment upto 3 years or fine or both

On failure of payment of fine by offender, necessary action may be taken in accordance with law including but not limited to handing over the offender to the police for appropriate action before Metropolitan Magistrate.

Penalty Charter

A list of offences and appropriate penalties imposed by Hyderabad Metro Rail (HMR) in compliance with Metro Act are listed below. This is to ensure that every passenger is aware of his / her responsibility to pay for his/her travel, as decided by Metro rail authorities. This policy is also available at our ticketing offices and at our Customer Care Centers at all stations.

Type of Penalty	Description	Time Limit	Amount of Penalty
Ticket less Travel	Passenger travelling without authorized Ticket	Anytime	Rs.50 Penalty + Rs.60 max. Fare
Over Travelling	Passenger travelling beyond destination	Anytime	Difference amount between destination station & actual exit station
Over Staying – Within station	Passenger – Entry and exit in same station	Up to 30 mins from the time of Entry – No Penalty	Penalty Rules on overstay in same station 30 mins – 1 hr 30 mins = Rs. 15 1 hr 30 mins – 2 hrs 30 mins = Rs. 30 2 hrs 30 mins- 3 hrs 30 mins = Rs. 45 3 hrs 30 mins – >= 4 hrs 30 mins = Rs. 60
Over Staying – Beyond origin station	Passenger – Entry and exit in different stations	Up to 2 hrs 30 mins from the time of Entry – No Penalty	Penalty Rules on overstay in different station 2 hrs 30 mins – 3 hrs 30 mins = Rs. 15 3 hrs 30 mins – 4 hrs 30 mins = Rs. 30 4 hrs 30 mins – 5 hrs 30 mins = Rs. 45 5 hrs 30 mins – >= 6 hrs 30 mins = Rs. 60

Passenger Charter Details ~ Download

Passenger Charter Details ~ Download Click Here>>

Official Website : Hyderabad Metro

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