Covid 19 : Train Updates

COVID 19 Train Booking Registration Rule Sharmik Special
COVID 19 Train Booking Registration Rule Sharmik Special

Coronavirus – Covid 19 Train Updates ( Passenger Trains / Parcel Trains / Ticket Booking / Cancellation / Rules / Fare / Shramik Special )

Welcome to IRCTC Help exclusive Coronavirus Train Updates railway news. During this post you will get complete information related to Corona Virus ( COVID 19 ) special Passenger Trains , Corona Virus Special Parcel Trains , Rules / Corona Virus Rail Arrangements / Fare / Documents Details of Shramik Special ( Covid 19 Train ) etc.

We are also included State wise Shramik special booking request registration website guide. On top of all we are providing you Frequently Asked Questions ( FAQ ) for the topics we have covering here so that you wouldn’t miss any points. We are tried to include all the topics which useful to you, however if you required any additional information please don’t hesitate to comment on this post. We will update required information ASAP or revert you explanation on the same.

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Shramik Special trains / Special Train Details – Coronavirus ( Covid 19 ) Info

The Shramik Special trains and Special Rajdhani Express trains details regarding New Rule for booking tickets, Cancellation, refund, registration process are here.

Booking / Cancellation / Refund

Coronavirus : Train Ticket Booking / Cancellation / Refund Details

Suspension of Regular Passenger Train Services Updates ~ 11.08.2020

Information about ongoing suspension of Passenger Train Services. As decided and informed earlier on as well, regular passenger and suburban train services will continue to remain suspended till further notice

Indian Railway announced on 11.08.2020 that :-

This is to brought to the notice of all concerned that, as decided and informed earlier on as well, regular passenger and suburban train services will continue to remain suspended till further notice. It may be noted that 230 Special Trains, which are running at present, will continue to operate. Local trains in Mumbai, which are presently being run on limited basis only on the requisition of state government, will also continue to run. The occupancy of special trains is being monitored on regular basis. Additional special trains may be run based on the requirement. However, all other regular trains and suburban trains run before lockdown, will remain suspended for the time being.

Train Updates ~ 10.08.2020

Ministry of Railway announced on 10.08.2020 that some section of media is reporting that Railways has cancelled all regular trains till 30th September. This is not correct. No new circular has been issued by Ministry of Railways. Special Mail Express trains shall continue to run.

Tamil Nadu : Special Trains Cancelled

Southern Railway announced that as per the request of the Government of Tamil Nadu, in view of the increase in the number of COVID-19 positive cases in Tamil Nadu, the special trains running within Tamil Nadu State are cancelled from 29.06.2020 to 15.07.2020.

S No.Train No.DescriptionFrequency
102606/02605Tiruchchirappalli – Chengalpattu – Tiruchchirappalli (Via Vridhachalam) Daily. SF IntercityDaily
202636/02635Madurai – Villupuram – MaduraiDaily
302680/02679Coimbatore – Katpadi – Coimbatore SF Intercity SpecialDaily
406796/06795Tiruchchirappalli – Chengalpattu – Tiruchchirappalli VIA MayiladuthuraiDaily
502675/02676Arakkonam – Coimbatore – Arakkonam SF IntercityDaily
602083/02084Coimbatore – Mayiladuturai – Coimbatore Janshatabdi6 Days
702627/02628Tiruchchirappalli – Nagercoil – Tiruchchirappalli SFDaily

Services of Regular Time Tabled Trains Cancelled till August,12, 2020

Highlights

  • Regular Train services cancelled till August 12, 2020.
  • Special Trains will continue the services.
  • Ticket booked for the regular trains in these periods stand cancelled and full refund will be granted. 

Indian Railway announced that Regular Train services including Mail/Express passenger and Suburban services have been cancelled till 12.08.2020. Only Special train services will continue. Currently Railway is running only 230 Mail and Express trains as Special Trains. 

Refund DetailsCoronavirus ( Covid 19 ) Info

All the tickets booked for the regular time tabled trains for the journey date from 01.07.2020 to 12.08.2020 stand cancelled and full refund will be generated. E-tickets will be refunded automatically. IRCTC has suspended advance reservation for regular train searches from 15 April, 2020.

Southern Railway announced that

Southern Railway will announce the schedule for claiming refund at PRS counters for train journey from 1st July till 12th August subject to local lockdown conditions. Special trains notified to run from 1st June will continue to run.

Suburban Services Updates

The limited special suburban services which began recently in Mumbai for the essential services personnel identified by the State Government will continue to operate.

Railway Updates regarding Refund (23.06.2020)Coronavirus ( Covid 19 ) Info

Full refund for all tickets booked on or prior to 14th April 2020 for regular time tabled trains : Ministry of Railways announced via press release on 23.06.2020 that Railway has decided that all train tickets booked on or prior to 14th April 2020 for the regular time-tabled trains should be cancelled and full refund generated as per provisions contained in the letters issued earlier.

Master Passengers List Rule ~ 23.06.2020Coronavirus ( Covid 19 ) Info

Users are advised to keep a maximum of six (6) passengers in their Master Passengers List. Keeping more than six (6) passengers in Master Passengers list would make Master List inaccessible for the user. However, Users will still be able to book tickets for other passengers by inputting entries directly in Passenger Reservation Page.

Ministry of Railway Guidelines in Details ~ 31.05.2020Coronavirus ( Covid 19 ) Info

Indian Railway decided to run 230 (30 special Rajdhani type trains and 200 Mail/Express trains) special trains from 01.06.2020. For this trains Railway increase the advance reservation period (ARP) from 30 days to 120 days. Booking of Parcel and luggage shall be permitted in all the 230 special trains. The changes have been implemented with effect from 08:00 hrs of train booking date of 31st May 2020 onwards. These trains are on the pattern of Regular Trains. These are fully reserved trains having both AC & Non AC classes. General (GS) coaches have reserved sitting accommodation. There will be no unreserved coach in the train. Normal class wise fare will be charged and for reserved GS coaches (General sitting), being reserved, second seating (2S) fare for reserved trains shall be charged and seat will be provided to all the passengers.

Current booking, Tatkal quota allocation of seats to road side stations etc are to be same as in regular time tabled trains. Booking of Tatkal ticket can be done from 29th June 2020 for journey date 30 June 2020 and onwards, (Railway announced via Press release on 31.05.2020).

Charting & Boarding of Trains – Coronavirus ( Covid 19 ) Info:

  • RAC and Wait list will be generated as per extant rules.
  • No unreserved (UTS) tickets will be issued and no tickets will be issued onboard to any passenger during the journey.
  • ALLOWED- Along with Fully confirmed and RAC passengers, partially Waitlisted Ticket holders (if in single PNR there are confirmed & WL passengers both) also allowed.
  • NOT ALLOWED – Waitlisted passengers.
  • Booking of Tatkal ticket can be done from 29th June 2020 for journey date 30 June 2020 and onwards.
  • First chart shall be prepared at least 4 hours before scheduled departure and second chart shall be prepared at least 2 hours (unlike present practice of 30 minutes) before scheduled departure.
  • All passengers shall be compulsorily screened and only asymptomatic passengers are allowed to enter /board the train.
  • Passengers travelling by these special services will observe the following precautions :
    • All passengers must wear face covers/masks at the entry and during travel.
    • The passengers shall reach the station 90 minutes in advance to facilitate thermal screening at the station. Only passengers who are found asymptomatic will be permitted to travel.
    • Passengers shall observe social distancing.
    • On arrival at their destination, the travelling passengers will have to adhere to such health protocols as are prescribed by the destination state/UT.

Cancellation and Refund RuleCoronavirus ( Covid 19 ) Info

Railway Passengers (Cancellation of Ticket and Refund of Fare) Rules, 2015 shall be applicable. In addition Refund of fare in case passenger is not allowed to travel due to high fever or symptoms of COVID -19, shall remain applicable.

Full Refund of Fare for Unfit PassengersCoronavirus ( Covid 19 ) Info

If during screening at the station a passenger has very high temperature/symptoms of Covid-19 etc., he shall not be allowed to travel despite having confirmed tickets. In such case full refund shall be provided to passenger as under:-

  • On PNR having single passenger.
  • On a party ticket if one passenger is found unfit to travel and also all other passengers on the same PNR do not want to travel in that case full refund shall be granted for all passengers.
  • On a party ticket if one passenger is found unfit to travel however other passengers on the PNR want to travel in that case full refund of fare shall be granted to passenger who was not allowed to travel.
  • For all the above cases, TTE certificates (as per extant practice) shall be issued to the passenger at the entry/checking/screening point of the station itself mentioning “Number of passengers not allowed to travel due to fever or symptoms of Covid 19 in one or more passengers”.
  • After getting TTE certificates, TDR shall be filed for refund of not travelled passengers, within 10 days from the date of journey. How to File TDR?

CateringCoronavirus ( Covid 19 ) Info

  • No catering charges shall be included in the fare.
  • Provision for pre paid meal booking, e-catering shall be disabled.
  • However, IRCTC shall make provision for limited eatables and packaged drinking water on payment basis only in limited trains, having Pantry car attached.
  • Information to this effect shall be made available to passengers during time of booking ticket.Passengers are encouraged to carry their own food and drinking water.
  • All static catering and vending units (Multi Purpose stalls, Bookstalls, Misc./Chemist stalls etc) at Railway stations will remain open.
  • In case of Food Plaza and Refreshments rooms etc, cooked items may be served as take away only with no sit-down eating arrangements in place

Linen and BlanketCoronavirus ( Covid 19 ) Info

  • No Linen, blankets and curtains shall be provided inside the train. Passengers are advised to carry their own linen for the travel. The temperature inside AC coaches shall be suitably regulated for this purpose.

Zonal Railways have been instructed to ensure that there are separate entry and exit gates at Railway stations to the extent feasible so that there is no face to face movement of passengers. Zonal railways will be guided by standard social distancing guidelines on stations and trains and observe the safety, security and hygiene protocols.

All passengers must download and use the Aarogya Setu application. Passengers are advised to travel light.

Provision of Packed Items o­nly o­n Payment Basis in Special Trains From 1.6.2020 ~ New

Central Railway announced on 31.05.2020 that as decided by Ministry of Railways, Central Railway will run Special trains with effect from 1.6.2020. These specials will run in addition to Special AC trains being run from 12th May 2020.

Passengers are requested to bring their own food and water, however provision of o­nly packed items, Ready to Eat Meals (RTE), Packaged Drinking Water, and Tea/Coffee/Beverages o­n payment basis will be made available in these trains either through pantry cars or train side vending / Catering stalls run by IRCTC / Railways o­n platforms.

List of Trains with Pantry Car Coronavirus ( Covid 19 ) Info

List of Trains with No Pantry CarCoronavirus ( Covid 19 ) Info

Refund Rules : Important ChangesCoronavirus ( Covid 19 ) Info

Refund of Reservation Tickets DatesCoronavirus ( Covid 19 ) Info

Updated 26.05.2020

Central Railway announced that Railway decide that the Refund of Reservation tickets for the trains cancelled for the journey between 22.03.2020 to 30.06.2020 will be granted as per the following schedule.

Date of Journey as per PRS TicketRefund to be given from
22.03.2020 to 31.03.202026.05.2020
01.04.2020 to 14.04.202001.06.2020
15.04.2020 to 30.04.202007.06.2020
01.05.2020 to 15.05.202014.06.2020
16.05.2020 to 31.05.202021.06.2020
01.06.2020 to 30.06.202028.06.2020

Western Railway also announced that Refund of Reservation Tickets for the trains cancelled for the journey between 22.03.3030 to 30.06.2020 will be granted as per below schedule.

Date of Journey as per PRS TicketRefund to be given from
22.03.2020 to 31.03.2020From 27.05.2020 onwards
01.04.2020 to 14.04.2020From 03.06.2020 onwards
15.04.2020 to 30.04.2020From 09.06.2020 onwards
01.05.2020 to 15.05.2020From 16.06.2020 onwards
16.05.2020 to 31.05.2020From 23.06.2020 onwards
01.06.2020 to 30.06.2020From 28.06.2020 onwards

It is worth mentioning that passengers can avail the refund within 180 days from the date of journey as stipulated by Railway.

Full Refund of Fare for Unfit PassengersCoronavirus ( Covid 19 ) Info

Updated 20.05.2020

Indian Railway announced that Passengers Not Allowed To Travel by Railway due to COVID-19 Condition”, Refund shall be processed through TDR. Passengers are request to file TDR within 10 days from the Date of Journey and sent TTE certificate to IRCTC for further process of refund.

Western Railway announced that Passenger trains are cancelled till further advice. Tickets booked for period upto 30/6/ 2020 shall be fully refunded. Shramik Special and other Special trains are being run. If during screening, a passenger is found to have symptoms of COVIDー19 refund shall be provided, details are following.

If during screening, a passenger is found to have symptoms of COVIDー19 full refund shall be provided, details are following.

Salient Features of Special Trains being run by Indian Railways under COVID 19 : Cancellation and Refund Rule

  • For train starting date till 21st May 2020: Online cancellation permitted up to 24hrs before scheduled departure of train. Cancellation charge will be 50% of fare.
  • For train starting date from 22nd May 2020: Railway Cancellation and Refund Rules 2015 shall be applicable.
  • For the Train Cancelled till 30th June 2020 by Railway : Full Refund will be provided automatically by IRCTC. Users need not cancel their e – tickets. Full fare will be credited back into users accounts from which payment was made.

Indian Railways announced that Railway relaxes refund Rules for PRS counter generated tickets. Passengers are advised to avail the facility and avoid coming to Railway Station during the spread of Corona Virus.

Further details including (Proforma for Applying Refund of Cancellation/Clerkage charge if any levied on Cancellation of Reserved Tickets for Journey Period from 21.03.2020 to 14.04.2020) are here:-

Covid 19 : Refund Rule Relaxed By Railway

Counter Ticket Booking Starting From May 22 – 2020Coronavirus ( Covid 19 ) Info

As per latest announcement of Indian Railways, decide to re-open the Counter ticket booking for the passengers from Railway stations by phase by phase manner. Decision to open individual location will take consideration by checking the local needs and current situation.

Indian Railways is going to open reservation counters for booking of reserved tickets in a phased manner.

Zonal Railways have been instructed to decide and notify opening of reservation counters as per local needs and conditions. These reservation counters will open from tomorrow in a phased manner, along with dissemination of information about their respective locations and timings as per the local needs and conditions.

Indian Railways has also allowed booking of Reservation Tickets through the Common Service Centers and Ticketing agents w.e.f tomorrow.

It may be noted that running of Shramik Special trains will continue to be handled by local State Governments as per the existing protocols.

Opening of all these booking facilities once again will mark an important step in the graded  restoration of  passenger railway services and making the task of ticket booking easy for all prospective travelers from all parts of India in reserved trains.

Zonal railways may adhere to standard social distancing guidelines and observe the hygiene protocols in view of the ongoing COVID-19 pandemic.

Indian Rail Counter Ticket Booking Stations ListCoronavirus ( Covid 19 ) Info

  • Telegana – 18 Stations
  • Andhra Pradesh – 44 Stations
  • Maharashtra – 6 Stations
  • Karnataka – 5 Stations

Please find the following image with complete list of arrangements and stations list to which counter ticket facility available.

Indian Railways gov.in Counter Ticket Stations List and arrangements details
Indian Railways Counter Ticket Stations List and arrangements details
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Railways to start 200 Non-AC Trains Daily From June 1, Online Bookings Soon

Indian Railway announced that Passenger train service will expand from the existing 15 trains to more than 200 starting next month. The service will involve non-air conditioned trains, which had not been allowed so far.

In a tweet today, the Railways said apart from the Shramik Special trains, it would run “200 additional timetable trains daily from June 1, which will be non-air conditioned second class trains and booking of these trains will be available online”. Information on the trains will be made available soon, the Railways said.

The Railways had hinted at the move last week, saying it would begin issuing waitlisted tickets from May 22. The order, it said, applies not just to the 15 existing trains, but also “those that will be notified in due course of time”.

The decision comes days after the Centre extended the countrywide lockdown for a third time but lifted the bar on bus service and other public transport. The final decision in terms of implementation was left to the states.

Train Waiting Lists Tickets Available ConditionsCoronavirus ( Covid 19 ) Info

Indian Railway announced that there are Maximum Waiting List Limits in the PRS booking system for which Waitlisted Tickets can be issued after all confirmed tickets are exhausted. Your ticket booking request may get declined as the Maximum Waiting List Limit may be reached in the booking system by the time payment success response is received from your bank. In such case, your deducted amount will be refunded back, without any deductions, to your bank account in 3-5 working days. Inconvenience caused is regretted.


Indian Railways announced via press release on 14.05.2020 that Railway will start issuing limited waiting lists tickets for different classes for Special Trains being introduced from 12.05.2020. There shall be No RAC in these special trains. The changes shall be made applicable for the trains starting date 22nd May, 2020 i.e. booking for which shall commence from 15th May, 2020

ClassMaximum Waiting List Limit
1 AC20
Executive Class20
2 AC50
3 AC100
AC Chair Car100(Applicable only if any train with Chair Car class is introduced in future)
Sleeper200(Applicable only if any train with Sleeper class is introduced in future)

Indian Railways has taken some other decisions with respect to Special Trains restored wef 12.05.2020 which are as under:

  • Other rules concerning waiting list shall be applicable.
  • No Tatkal/Premium Tatkal Quotas shall be defined.
  • Senior Citizen Quota, Ladies Quota and Quota for Divyangjans (HP) shall be defined as per extant instructions.
  • The refund rules i.e. cancellation upto 24 hours with refund of 50% of fare and NIL refund within 24 hours of train departure shall be discontinued and extant refund rules i.e.Railways Cancellation and Refund rule 2015 shall be made applicable.
  • The above changes shall be made applicable for the trains starting on 22nd May, 2020 i.e. booking for which shall commence from 15th May, 2020.
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Salient Features of Special Trains being run by Indian Railways under COVID 19 : Booking / Cancellation/ Catering / Linen and BlanketCoronavirus ( Covid 19 ) Info

Booking

  • Indian Railways plans to gradually restart passenger train operations from 12th May, 2020, initially with 15 pairs of trains (30 return journeys). These trains will be run as special trains from New Delhi Station connecting Dibrugarh, Agartala, Howrah, Patna, Bilaspur, Ranchi, Bhubaneswar, Secunderabad, Bengaluru, Chennai, Thiruvananthapuram, Madgaon, Mumbai Central, Ahmedabad and Jammu Tawi.
  • Special Train will be booked on IRCTC website/App only.
  • Booking of tickets through Agents (both IRCTC and Railway Agents) shall not be permitted.
  • The ARP (advance reservation period) will be maximum 7 days and only confirmed tickets will be booked. Booking of Waitlist and RAC tickets is not permitted.
  • Current, Tatkal and Premium Tatkal bookings are not permitted.
  • Child fare will be applicable as per existing child fare rule.
  • Passengers to report at least 90 minutes before the scheduled departure of the train at boarding station.
  • It is mandatory for passengers to download Aarogya Setu app in their mobile phones. Please download the app before commencing your rail journey.
  • It is advisable to check health advisory of your destination State/UT before commencement of journey.
  • Due to restrictions imposed by Kerala Government, inter-district travel within the state of Kerala by Special trains has been prohibited as per existing COVID-19 protocols. i.e. a passenger boarding as well as deboarding within the state of Kerala will not be permitted by these special trains.

Cancellation and Refund rule:

  • For train starting date till 21st May 2020: Online cancellation permitted up to 24hrs before scheduled departure of train. Cancellation charge will be 50% of fare.
    For train starting date from 22nd May 2020: Railway Cancellation and Refund Rules 2015 shall be applicable.

Catering:

  • No catering charges are included in the fare.
  • Dry Ready to Eat Meals and Packaged drinking water will be available in Special
    Trains under COVID 19 on payment.

Linen and Blanket:

  • No blanket and linen will be provided in the train

Cancellation of all TrainsCoronavirus ( Covid 19 ) Info

The Indian Railways announced on 14.05.2020 that Railway suspended all the passengers trains, that is all Mail/Express (including Premium Trains), Passenger trains, suburban trains and trains of Metro Railway, Kolkata barring the Shramik Special services and 30 special trains, till further notice. Railways cancelled all tickets booked to travel on or before June 30, the railway ministry said. All tickets booked for these cancelled trains will be fully refunded, the national transporter added. The railways had suspended passenger train services since March 22 to mitigate the virus spread in the country.

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Special Trains

Special Passenger (Covid 19) / Shramik Special Trains DetailsCoronavirus ( Covid 19 ) Info

Updated : 24.05.2020

2600 More Shramik Special Trains in next 10 days

  • Indian Railways to operationalise 2600 More Shramik Special Trains in next 10 days.
  • The decision is going to benefit around 36 lakhs stranded migrants.
  • Indian Railways has run 2600 Shramik Special Trains in last 23 days.
  • Around 36 lakhs stranded migrants have been transported till now to their home States.

Ministry of Railways has decided to operationalise 2600 more Shramik Special Trains in next ten days across the country as per the needs of State Governments Railway announced via Press release on 24.05.2020. This initiative is expected to benefit 36 lakh stranded passengers across the country.

It may be noted that Indian Railways started running “Shramik Special” trains from 01 May 2020,  to move migrant workers, pilgrims, tourists, students and other persons stranded at different places due to lock down. These special trains are being run from point to point on the request of both the concerned State Governments as per the standard protocols for sending and receiving such stranded persons. The Railways and State Governments have appointed senior officials as Nodal Officers for coordination and smooth operation of these “Shramik Specials”. 

  • Indian Railways has run 2600 Shramik Special Trains  in last 23 days
  • Around 36 lakhs stranded migrants have been transported till now to their home States.
  • It is to be noted that apart from Shramik Special Trains, Ministry of Railways has started 15 pairs of Special Trains w.e.f. 12.05.2020 and announced 200 train services to be started from w.e.f 01st June, 2020.

Shramik Specials Scheduled – Next 10 DaysCoronavirus ( Covid 19 ) Info

Total 2,600 Trains (~36 Lakh Passengers)

Originating StatesDestination States
Andhra PradeshAssam
BiharBihar
ChhatisgarhChhatisgarh
DelhiGujarat
GoaJ&K
GujaratKarnataka
HaryanaJharkhand
Jammu and KashmirKerala
KarnatakaManipur
KeralaOdisha
Madhya PradeshRajasthan
MaharastraTamil Nadu
PunjabUttarakhand
RajasthanTripura
Tamil NaduUttar Pradesh
TelanganaWest Bengal
Tripura
Uttar Pradesh
Uttarakhand

Updated : 21.05.2020

List and Timing of Special Trains – Covid 19

Indian Railway announced that Ministry of Railways (MoR) in consultation with Ministry of Health & Family welfare (MoHFW) and Ministry of Home Affairs(MHA) has decided that train services on Indian Railways shall be further partially restored w.e.f. from 01st June 2020.

List of 100 pairs of Trains from 1st June, 2020Coronavirus ( Covid 19 ) Info

✅ Complete list of Mail / Express Trains – Predominantly Non AC, Duronto Trains having Non AC Coaches, JanShatabdi Trains, Avadh Express, Bihar Sampark Kranti , Gujarat Sampark Kranti and Goa Express from 1st June, 2020 are here.

[table id=457 responsive=scroll datatables_fixedheader=top /]

Detailed Guidelines for Train Services beginning on 1st June 2020

Coronavirus ( Covid 19 ) InfoGuidelines Summary

  • Graded Restoration of Train services .
  • Move to help migrants as well who wish to travel other than Shramik Trains.
  • These rules are for trains other than Shramik trains, which will continue to run in bigger numbers.
  • 100 pairs of Trains listed.
  • Norms made for Booking of Tickets & Charting, Quota, Concessions, Cancellation & Refunds, Health Screening, Catering, Linen etc
  • Booking of all these trains will commence from ✅ 10 am on 21/05/20.
  • Other regular Passenger services including ✅ all mail/express, passenger and suburban services shall remain cancelled until further advice.
  • There will be ✅ no unreserved coach in the train.
  • ✅ Fare shall be as normal and for General (GS) coaches, being reserved, second seating(2S) fare shall be charged and seat will be provided to all the passengers.
  • Only ✅ online E-Ticketing will be done through IRCTC website or through Mobile App. No tickets will be booked across the reservation counter on any Railway Station.
  • The ARP (advance reservation period) shall be maximum ✅ 30 days.
  • Only passengers with ✅ Confirmed tickets shall be allowed to enter the Railway station.
  • Screening to be done before boarding and only asymptomatic passengers are allowed to enter /board the train.
  • ✅ Concessions for four categories of Divyangjan concession and 11 categories of patient concessions are permitted in these special trains.
  • On arrival at their destination, the travelling passengers will have to adhere to such health protocols as are prescribed by the destination state/UT
  • ✅ No Linen, blankets and curtains shall be provided inside the train.

Updated : 20.05.2020

Train Service Partially Restored from 12.05.2020 : List of Trains / Highlights

Ministry of Railways (MoR) announced on 12.05.2020 via Press release that in consultation with ministry of Health & Family welfare (MoHFW) and Ministry of Home Affairs(MHA) has decided that train services on Indian Railways shall be partially restored w.e.f. from 12th May 2020 in a graded manner.

Highlights

  • Passenger services on Indian Railways shall be partially restored w.e.f. from 12th May 2020 in a graded manner
  • Fifteen pair of special trains (thirty trains) shall be operated
  • These services shall be in addition to the Shramik specials
  • Special trains which have been started presently, will have only Air conditioned classes ✅ i.e. First, Second & Third AC
  • Only ✅ online E-Ticketing will be done through IRCTC website
  • Maximum Advance Reservation Period (ARP) will be of ✅ maximum 7 days
  • Passengers are encouraged to carry their ✅ own food and drinking water
  • The passengers shall reach the station at-least ✅ 90 minutes in advance to facilitate thermal screening at the station
  • ✅No Linen, blankets and curtains shall be provided inside the train. Passengers are advised to carry their own linen
  • For movement of the passenger(s) as well as the ✅ driver of the vehicle transporting the passenger(s) to and fro the Railway Station shall be allowed on the basis of the confirmed e-ticket

Details Coronavirus ( Covid 19 ) Info

  • These services shall be in addition to the Shramik specials for transporting stranded persons, which are under operation w.e.f. 1st May 2020.
  • Other regular Passenger services including all mail/express, passenger and suburban services shall remain cancelled until further advice.
  • These special trains which have been started presently will have only Air conditioned classes i.e. First, Second & Third AC. The fare structure for the ‘Special Trains’ shall be as applicable for the regular time tabled Rajdhani trains (excluding catering charges).
  • Only online E-Ticketing will be done through IRCTC website or through Mobile App. No tickets will be booked across the reservation counter on any Railway Station. Booking of tickets through ‘agents’, (both IRCTC Agents and Railway Agents) shall not be permitted. ✅ Maximum Advance Reservation Period (ARP) will be of maximum 7 days.
  • ✅ Only confirmed e-tickets shall be booked. Booking of RAC/Waiting list ticket and on board booking by ticket checking staff shall not be permitted. Current booking, tatkal and premium tatkal booking shall not be permitted. No Unreserved tickets (UTS) shall be permitted.
  • ✅ No catering charges shall be included in the fare. Provision for pre paid meal booking, e-catering shall be disabled. However, IRCTC shall make provision for limited eatables and packaged drinking water on payment basis. Information to this effect shall be made available to passengers during time of booking ticket.
  • Passengers are encouraged to carry their own food and drinking water. Dry, ready-to-eat food and bottled water shall be provided on demand, inside the trains on payment basis.
  • All passengers shall be compulsorily screened and only asymptomatic passengers are allowed to enter /board the train.
  • Passengers travelling by these special services will observe the following precautions :
    • Only passengers with Confirmed tickets shall be allowed to enter the Railway station.
    • All passengers shall be wearing face covers/masks at the entry and during travel.
    • The passengers shall reach the station at-least 90 minutes in advance to facilitate thermal screening at the station. Only passengers who are found asymptomatic will be permitted to travel.
    • Passengers shall observe social distancing both at the station and on trains.
    • On arrival at their destination, the travelling passengers will have to adhere to such health protocols as are prescribed by the destination state/UT.
  • Online cancellation shall be permitted up to 24hrs before scheduled departure of train. No cancellation permitted less than 24 hrs before departure of train. Cancellation charge shall be 50% of fare.
  • Zonal Railways have been instructed to ensure that there are separate entry and exit gates at Railway stations to the extent feasible so that there is no face to face movement of passengers. Zonal railways will be guided by standard social distancing guidelines on stations and trains and observe the safety, security and hygiene protocols.
  • All passengers are advised to download and use the Aarogya Setu application.
  • No Linen, blankets and curtains shall be provided inside the train. Passengers are advised to carry their own linen for the travel. The temperature inside AC coaches shall be suitably regulated for this purpose.
  • No stalls/ booths on the platforms shall be opened. No train side vending would be permitted. Passengers are advised to travel light.
  • As per MHA guidelines the movement of the passenger(s) as well as the driver of the vehicle transporting the passenger(s) to and fro the Railway Station shall be allowed on the basis of the confirmed e-ticket.

List of TrainsCoronavirus ( Covid 19 ) Info

Restart of Passenger Services from 12.05.2020 / Booking and Special Trains/ General Condition to Travel Details

Gradual Resumption of Select Passenger Services by Indian Railways

Indian Railway announced that Railways plans to gradually restart passenger train operations from 12th May, 2020, Railway announced on 10.05.2020 via press release, initially with 15 pairs of trains (30 return journeys).

Special Trains DetailsCoronavirus ( Covid 19 ) Info

These trains will be run as special trains from New Delhi Station connecting Dibrugarh, Agartala, Howrah, Patna, Bilaspur, Ranchi, Bhubaneswar, Secunderabad, Bengaluru, Chennai, Thiruvananthapuram, Madgaon, Mumbai Central, Ahmedabad and Jammu Tawi.

Thereafter, Indian Railways shall start more special services on new routes, based on the available coaches after reserving 20,000 coaches for COVID-19 care centres and adequate number of coaches being reserved to enable operation of up to 300 trains everyday as “Shramik Special” for stranded migrants.

Booking of TicketsCoronavirus ( Covid 19 ) Info

Booking for reservation in these trains will start at 4 pm on 11th May and will be available only on the IRCTC website (https://www.irctc.co.in/). Ticket booking counters at the railway stations shall remain closed and no counter tickets (including platform tickets) shall be issued. Only passengers with valid confirmed tickets will be allowed to enter the railway stations. It will be mandatory for the passengers to wear face cover and undergo screening at departure and only asymptomatic passengers will be allowed to board the train. Further details including train schedule will be issued separately in due course.

General Condition to Travel

  • Only online Ticket Booking is allowed
  • Railway won’t allow ticket less Passengers to enter the Station.
  • Passengers should wear Mask.
  • Passengers should keep social distancing.
  • There will be a check up before departure of the train
  • Those who have any symptoms of Covid 19, won’t allow to travel.

Rules/Arrangements/Fare /Documents

Rules, Arrangements, Fare and Documents Details for Special Trains

State Wise – Migrant Workers Registration

Registration procedure of Shramik Special trains ( Covid 19 Train ) during COVID 19 for migrant workers , Pilgrims, tourists, students and other stranded persons are here.

State NameRegistration Link
Andhra PradeshHelpline 1902
www.spandana.ap.gov.in
Arunachal Pradeshcovid19.itanagarsmartcity.in
Assamcovid19.assam.gov.in
Biharlabour.bih.nic.in
Chandiagrhadmser.chd.nic.in
Chattisgarhcglabour.nic.in
Delhidelhi.gov.in
Goagoaonline.gov.in
Gujaratwww.digitalgujarat.gov.in
Harayanaedisha.gov.in
Himachal Pradeshcovid19epass.hp.gov.in
Jammu & Kashmirserviceonline.gov.in
Jharkhandshramadhan.jharkhand.gov.in
Karnatakasevasindhu.karnataka.gov.in
Ledakhleh.nic.in
Keralawww.norkaroots.org or www.regidternorkaroots.org
Madhya Pradeshmapit.gov.in
Maharashtracovid-19.maharashtra.gov.in or covid19.mhpolice.in
Manipurtengbang.in
Odishacovid19.odisha.gov.in
Punjabcovidhelp.punjab.gov.in
Rajastanemitra.rajasthan.gov.in
SikkimUpdate Soon
Telanganatsp.koopid.ai
Tamil Nadunonresidenttamil.org
Uttar Pradeshuplabour.gov.in
Uttarakhandsmartcitydehradun.uk.gov.in
West Bengalwb.gov.in
State Wise – Migrant Workers Registration Websites

Source : rohtas.nic.in

Updates by Northern Railway

Railways Revise Guidelines for Shramik TrainsCoronavirus ( Covid 19 ) Info

Ministry of Railways has modified guidelines for ‘Shramik’ special trains

  • Increase the Capacity of Trains : The ministry has decided to ✅ increase the capacity of Shramik special trains from existing 1,200 to more than 1,700. The revised guidelines state that the capacity of these trains should be equal to the number of sleeper berths.
  • More Stoppages : The railway zones have been asked to provide ✅ three stoppages in the destination state other than the final stop, at the request of the state governments.
  • Middle Berth : ✅ Middle berths will be allotted to passengers in the special trains, unlike earlier.

The “Shramik Special” trains have 24 coaches with a capacity to carry 72 passengers in each coach. Currently, these trains are running with 54 passengers in each coach due to social distancing norms. So far, the Indian Railways has ferried over 5 lakh passengers since May 1. The ministry has also appealed to all states, especially whose which have allowed very few trains, to give approvals liberally.

Those who wants to travel in Shramik Special trains ( Covid 19 Train ) has to follow the following rules and State Government will make special arrangements for them also.

Special Rules for Shramik Special Passengers

  • The passengers have to be ✅screened by the sending states and only those found asymptomatic would be allowed to travel.
  • Sending State Government will have to bring these person in batches that can be accommodated in the train to the designated Railway Station in ✅sanitised buses following social distancing norms and other precautions.
  • It will be mandatory for every passengers to ✅ wear face cover.
  • ✅Meals and drinking water would be provided to the passengers by the sending states at the originating stations.

Arrangements by State GovernmentCoronavirus ( Covid 19 ) Info

  • Around ✅ 55 people are travelling in each coach, which normally ✅ seats 72, to ensure social distancing.
  • All of the migrant workers had registered with the administration for the ✅ Journey back home (Journey Extension Tickets). While the passengers were required to pay the specified fare, the administration provided free drinking water, biscuits, fruit and bread for the non-stop journey.
  • The Railways will endeavour to ensure social distancing norms and hygiene with the cooperation of passengers. On ✅ longer routes, the Railways will provide a meal enroute during the journey.
  • On ✅arrival at the destination, passengers will be received by the State Government, who would make all arrangements for their screening, quarantine if necessary and further travel from the Railway Stations.

Train Ticket Fare

Latest Updates Regarding Ticket fare by Railway

Indian Railways has given a clarification that the Labourers will travel free,Central Government will bear 85% of the expenses incurred on sending labourers to their state, including food and bottled water. Rest 15 % will be bear by State govt.

Earlier Updates Regarding Ticket fare by Railway

  • These are special trains planned for people identified and registered by the State Governments, and that the Railways would ✅ not issue any tickets to any individual or group.
  • The ✅ fare for these special trains would be based on the fare for Sleeper Mail Express trains, ✅ Plus Rs.30/- Super fast charge and an additional charge of ✅ Rs.20/-. These includes meals and drinking water for long distance trains. However, passenger are ✅ not required to buy the train ticket. The fare would be ✅ paid by the State Government.
Shramik Special Guidelines and Ticket Print complete details
Shramik Special Guidelines and Ticket Print

MHA Guidelines for Shramik Special Trains

The order issued by the Home ministry on Friday adding trains as a permitted mode of Inter – State travel for migrants labours, students and other stranded persons, adds a sub – clause to Clause 17 of the guidelines, dealing with movement of persons. It states that “movement of migrant workers, pilgrims, tourist, students and other person, stranded at different places, is allowed by special trains to be operated by Ministry of Railways”.

MHA Guidelines for Shramik Special Trains - Coronavirus ( Covid 19 ) Info
MHA Guidelines for Shramik Special Trains 1
MHA Guidelines for Shramik Special Trains 2 - Coronavirus ( Covid 19 ) Info
MHA Guidelines for Shramik Special Trains 2
MHA Guidelines (Hindi) for Shramik Special Trains
MHA Guidelines (Hindi) for Shramik Special Trains

Documents Required for Travelling in Shramik Special Trains

  • Aadhaar Card/Voter Card/Driving License
  • Address Proof
  • Mobile Number
  • Residential Address
  • Contact Numbers of other Person or Family Member from his-own/her-own state
  • Address of staying in other state

FAQs

Coronavirus ( Covid 19 ) InfoFrequently Asked Questions ( FAQ )

Frequently Asked Questions ( FAQ )Passenger Special Trains ( Covid 19 Train )

What is the COVID19 Special Trains Name?

COVID19 Special Trains are called “Shramik Special“.

How to book Shramik Special ( COVID19 Special Train) ?

There is a help desk at Railway Station where trains are running. There Railway officials will do the registration as per priority.

From where I will get for Shramik Special ?

Passenger should contact State Government.

From where we get the information of train timetable , please let us know how we can register for travel?


You will get this details on IRCTC Help with “Corona virus Special Trains For Passengers” or by visiting the nearest railway stations where this service available.

Frequently asked Questions (FAQ)Cancellation / Refund tickets in the wake of Covid 19

Frequently asked Questions (FAQ) related to the cancellation of tickets in the wake of Covid 19.

Do I need to cancel ticket if train is cancelled?

No, You don’t need to cancel the ticket.In case of cancellation of trains in its complete journey by Indian Railways, there is no need for cancellation of tickets by users.Refund process is fully automatic in such cases. No action required on the part of users. Users are also requested not to give response to any false call received in this regard of claiming fast refund and asking for your credentials in any form. IRCTC never asks for user credentials for making refund.

How can I track cancellation status of my cancelled ticket?

If train is cancelled, e-ticket will be automatically cancelled and user will receive SMS informing him/her about the cancellation of e-ticket. To check the cancellation status of such tickets, Please login to IRCTC e-ticketing website and visit :-

My Account -> My Transactions -> Ticket Cancellation History

Frequently asked Questions (FAQ) related to the Refund of tickets in the wake of Covid 19.

I got the news that no trains will be running till 30th June 2020, but when I cancelled the ticket for this, full refund was not provided.

In the current COVID-19 situation, IRCTC advises users not to cancel their e tickets as it will be automatically cancelled. If user has cancelled any such ticket and have got partial refund, IRCTC will process rest refund amount into user’s account through an automated process. IRCTC is continuously working on refunds to e-ticket customers for cancellation of trains. Users are advised not to get worried in case of less refunds as rest amount will get credited in few days.

Trains till 30th June 2020 have been cancelled, but my ticket has not been cancelled so far.

In case Train has been cancelled, users are advised to relax as tickets cancellations are in process and automatic refunds will be credited to your account from which it was booked. User need not cancel or complain.

How much refund will I get if I cancel my train ticket?

If a user cancels his ticket he will get refund as per Railway Refund rules as per the time limits for refund of cancelled tickets. In case of train cancellation by Indian Railways, users are advised not to cancel their tickets as full refund will be processed automatically by IRCTC on the following day of the train journey.

Where will I get refund of my train ticket?

In case of cancellation of trains, automatic full refund of fare on confirmed or RAC e-tickets shall be directly credited to the same account from which booking transaction took place and online cancellation or filing of TDR shall not be required in such case.

When will I get refund of my train ticket?

If train is cancelled, e-ticket refund will be automatically credited to customer’s account from which ticket was booked. The refund process will take 3 to 7 working days from the scheduled departure of the train.

How can I track Refund status of my cancelled ticket?

To check the refund status of cancelled tickets, Please login to IRCTC e-ticketing website and visit

My Account -> My Transactions -> Ticket Refund History

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