Buggy Services at Railway Stations in India

Buggy Services at Railway Stations in India
Buggy Services at Railway Stations in India

Buggy Services or Platform Cars at Railway Stations in India

Indian Railway launched many passenger friendly initiative, especially for disabled, medical patients and elderly. One among that facilities is Buggy services or Platform Cars at Railway stations.

Battery Operated Cars
Battery Operated Cars

What is Buggy Services at Railway stations

A battery-operated Platform car service for elderly, medical patients and disabled is available at many of the main railway stations around India. This battery operated platform car service is called Buggy services.

Bengaluru became one of the first stations to get Buggy Services or Platform Cars. Buggy service started in Bengaluru Railway station in 2006 . After that most of the Railway stations started this service. Most of stations have prominent boards with phone numbers to call. This Platform Cars at railway stations have drivers experienced in maneuvering through narrow spaces. Thus, they wouldn’t find it difficult negotiating crowds and hurdles like parcels and luggage on the platform.

How to Book the buggy Services or Platform Cars?

The cars will be available on first come, first serve basis unless seats are booked beforehand. Tickets can be booked over the phone by dialing a contact number provided on the IRCTC website. The ticket cost for Buggy Services or Platform Cars at railway stations comes at a cost of Rs 20 – 40/- per person.

Phone Number for Booking Buggy Services or Platform Cars Railway Stations

Southern Railway : Southern Railway also introduced Battery Operated Buggy services at Railway stations under Southern Railway zones. Following are the details.

Central Railway :- Central Railway re-introduced battery operated Buggy Services or Platform Cars for long distance trains at CSMT stations on 04.04.2018 for senior citizens and disabled people after two year break. BOCs were introduced Buggy Services or Platform Cars at CSMT railway stations in 2009 fro free of cost. The scheme was unviable and was closed in 2016.

Two Passenger Cars launched on Wednesday i.e. 04.04.2018 in CSMT Railway station. Platform Nos.Nine and Eighteen in CSMT Platform. Speed of the Platform Cars – Ten Kmph max. Capacity of Buggy Services or Platform Cars – Total Four – One at Front and Three in backseats.

Ticket cost of Buggy Services or Platform Cars – Rs.40 per head. Other Stations to get Buggy Services or Platform Cars under Central Railway are Bandra Terminus – 04 cars, Mumbai Central – 03 Cars, LTT and Dadar.

Dhanbad Station : It is operational only on platform No. 1 during peak hours – 6am to 10am and 6pm to 10pm – when a majority of trains leave or arrive at Dhanbad.

Phone No. for Buggy Services or Platform Cars at Railway Stations

  • CSMT Mumbai – 9152156194
  • Chennai Central Station – 99403 56789
  • Chennai Egmore Station – 91 99520 56789
  • Bangalore City Station – 91 99007 89789, 9845120000
  • Mysore City Station – 91 99000 12333
  • Yesvantpur – 919902545012
  • Bangalore Cantt – 919686425934
  • Yelahanka – 919686442594
  • Dhanbad – 9771445924

List of Stations having Buggy services or Platform Cars service available

Agra Cantt., Ambala Cantt. Jn., Amritsar, Bangalore City, Bangalore Cantt., Bhatapara, Bhubaneswar, Bilaspur, Chandigarh, Chennai Central, Chennai Egmore, Coimbatore Jn., CST Mumbai, Darbhanga Jn., Dhanbad, Durg, Gaya Jn., Ghazipur City, Gwalior, H. Nizamuddin, Haridwar, Howrah, Jabalpur, Jhansi, Jodhpur cantt., Kota, Kozhikkode, Lucknow, Lucknow Jn., Madurai Jn., Manduadih, Mughalsarai Jn., Muzaffarpur Jn., Mysore Jn., Nagpur, New Delhi, Patna Jn., Raipur, Raigarh, Ranchi, Salem, Sealdah, Solapur, SSP Nilayam, Surat, Tiruchirapalli, Visakhapatnam and Yesvantpur. .Ahmedabad, Ajmer, Allahabad, Anand Vihar Terminal, Bandra Terminus, Bareily, Bhagalpur, Bhopal, Chhapra Jn., Dadar, Dehradun, Delhi Jn., Ernakulam Jn., Guwahati, Hyderabad, Jaipur, Jammu Tawi, Kacheguda, Kalyan, Kanpur Central, Kharagpur, Lokmanya Tilak (T), Ludhiana, Mathura Jn., Mumbai Central main, New Jalpaiguri, Pune, Puri, Rajkot, Secunderabad Jn., Tatanagar, Thane, Thrisur, Tirupati, Tiruvananthapuram Central, Vadodara, Varanasi and Vijayawada.

Other Facilities offered by Indian Railway to the disabled, medical patients and elderly are wheelchair facility, Yatri Mitra Sewa, Sarathi Seva for Physically Challenged.



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