Artificial Intelligence for Hygienic Food in Trains
IRCTC (Indian Railway Catering and Tourism Corporation) is making use of Artificial Intelligence to make sure hygienic food reaches train passengers, Indian Railway announced through a press release. Following are the details of Here is how IRCTC is using Artificial Intelligence for hygienic Food in trains. The module has been developed in association with New Delhi based company called WOBOT
Artificial Intelligence for Hygienic Food in Trains : What is Artificial Intelligence
AI (artificial intelligence) is the simulation of human intelligence processes by machines, especially computer systems. These processes include learning (the acquisition of information and rules for using the information), reasoning (using the rules to reach approximate or definite conclusions) and self-correction. Particular applications of AI include expert systems, speech recognition and machine vision.
Artificial Intelligence for Hygienic Food in Trains : Here’s how the system works
An artificial intelligence module has been developed by IRCTC to find anomalies in standard operating procedure using CCTV footage. With this module base Kitchens will be monitored pan India. The Artificial Intelligence module realises the value of their videos and photos with vision computing. It can detect an unexpected change or an event that does not conform to the expected pattern using their machine learning algorithms.
MT M.Jamshed visited the first surveillance oriented Intelligent kitchen control room of IRCTC set up in a New Delhi for effective and live monitoring of Base Kitchens located around The country. pic.twitter.com/1uX0RqZsws
— Ministry of Railways (@RailMinIndia) May 8, 2018
To begin with, 16 base kitchens of IRCTC have been installed with high definition cameras connected to huge monitors for AI vision detection. Live streaming of 16 base kitchens is played all the time. The system detects anomalies of head gear, uniforms, rodents and mopping across kitchens and raises issues to be dealt accordingly with by IRCTC. The AI system will be used to improve upon catering units. The system is capable of tracking any anomaly in the entire operation of catering. Suppose if a chef or any kitchen supervisor is not wearing their uniform, including the mandatory cap, the AI system will track that and automatically raises a report to the concerned contractor immediately. If the matter is not addressed within certain time, it will further be reported to IRCTC authorities in charge.
Once an issue has been captured through Artificial intelligence, a ticket will be created automatically by the system. An alert for the same will be sent to all concerned via email as well as through portal for necessary action. Escalation matrix will be followed as per predefined procedure. Base-kitchens performance over a period of time can be viewed through reports given in the online platform provided.
The system is the latest experiment by IRCTC to address passenger concerns of food quality and if it works effectively, will certainly go a big way in ensuring that the food preparation and packaging process meets the set standards. However, there is still the process of transporting the food to the railway station, loading it onto the Indian Railways trains and finally, storing it will till it is time to serve it to the passengers. This crucial gap is something that Indian Railways should look at addressing next in order to make sure good food is served to its passengers.
Artificial Intelligence for Hygienic Food in Trains : Summary
- All sixteen base kitchens of IRCTC have been fitted with high definition cameras. These cameras are connected to huge monitors for artificial intelligence vision detection.
- According to IRCTC, the live stream of all the 16 kitchens is played live in the Delhi headquarters of the software.
- This system is tuned to detect any unexpected change that is not in line with the pattern that is fed into the machine.
- In case the concerned kitchen or contractor does not take the necessary action within stipulated time, then the complaint ticket is automatically forwarded to higher officials – finally reaching the IRCTC MD.
- This module has been developed by WOBOT, a Delhi-based company and does not rely much on human intervention.