IRCTC : E-Catering Details

E-Catering Services by IRCTC

Indian Railway Catering and Tourism Corporation Limited are offering many passenger friendly services, the main among them are e-catering services by IRCTC.  Here you can get all the details regarding e-catering services. 

Menu and Rates of E-catering services by IRCTC are following.
Item Description (May vary station to station) Price in Rupees (Price May Vary) Available at Stations
Margherita Medium Single cheese topping 258.4 to 264 Ahmedabad Jn, Agra Cantt, Allahabad Jn, Aligarh Jn, Amritsar Jn, Alwar, Bhubaneswar, Mumbai Central, Bharuch Jn, Begampet, Vadodara Jn, Vijayawada Jn, Kanpur Central, Mumbai Cst, Dehradun, Guntur Jn, Hyderabad Decan, Jammu Tawi, Jaipur, Jalandhar City, Katra, Lucknow Nr, Muzaffarnagar, Chennai Egmore, Mathura Jn, Mysore Jn, New Delhi, Nasik Road, Patna Jn, Pathankot, Puri, Raja Ki Mandi, Ranchi, Bangalore Cy Jn, Secunderabad Jn, Saharanpur, Ambala Cant Jn, Vapi, Vishakapatnam, And Warangal
Farm House Medium Onion, Crisp Capsicum, Mushroom and Tomato 364.1 to 372 Same as above
Peppy Paneer Medium Paneer, Crisp Capsicum and Red Paprika 446.3 to 456 Same as above
Cloud 9 Medium Onion, Tomato, Crisp Capsicum, Babycorn,Paneer,Jalapeno 510.9 to 522 Same as above
Margherita Large Single Cheese Topping 463.9 to 474 Same as above
Farm House Large Onion, Crisp Capsicum, Mushroom and Tomato 581.3 to 594 Same as above
Peppy Paneer Large Paneer, Crisp Capsicum and Red Paprika 663.6 to 678 Same as above
Cloud 9 Large Onion, Tomato, Crisp Capsicum, Babycorn,Paneer,Jalapeno 745.8 to 761 Same as above
Cheese and BBQ Medium Cheese and Barbeque Chicken Pizza 364.1 to 372 Same as above
Chicken Fiesta Medium Chunky Chicken, Spicy Chicken, Onion And Crisp Capsicum 446.3 to 456 Same as above
Chef's Chicken Choice Medium Double Smoked Chicken, Black Olives, Crisp Capsicum and Red Paprika 510.9 to 522 Same as above
Chicken Dominator Medium Smoked chicken, double barbeque chicken,exotic chicken salami, Hot'n' spicy chicken and zesty chicken sauage 569.6 to 582 Same as above
Cheese and BBQ Large Cheese and Barbeque Chicken pizza 581.3 to 594 Same as above
Chicken Fiesta Large chunky chicken, spicy chicken, onion and Crisp capsicum 663.6 to 678 Same as above
Chef's Chicken Choice Large Double smoked chicken, black olives, crisp capsicum and Red paprika 722.3 to 738 Same as above
Chicken Dominator Large smoked chicken, double barbeque chicken,exotic chicken salami, Hot'n' spicy chicken and zesty chicken sauage 798.6 to 816 Same as above
Veg Deluxe/Maharaja/SPECIAL/ Thali Paneer Veg , Mix Veg , Dal , Veg Pulao, Butter Nan, Papad , pickle, salad and sweet dish. 130 TO 170 Jalgaon Jn, Nasik Road, Shoranur, Kharagpur, Surat, Patna, Aligarh, Jaipur, Habibganj......
Non Veg Deluxe/Maharaja/SPECIAL/ Thali Chicken Curry, Mix Veg , Dal , Veg Pulao, Butter Nan, Papad, pickle, salad and sweet dish. 140 TO 220 Jalgaon Jn, Nasik Road, Shoranur, Kharagpur, Patna, Aligarh, Habibganj......
Veg Thali Rice, Prantha/Puri/Roti, Dal , curd/raita, Veg Dish and salad. 40 TO170 Katpadi Jn, Coimbatore Jn, Chennai Central, Nagpur.......
Non Veg Thali Rice, Prantha/Puri/Roti, Dal, curd/raita, Chicken curry and salad. 40 TO 200 Katpadi Jn, Coimbatore Jn, Chennai Central, Nagpur.......
Vegetable Biryani Vegetable Biryani with raita 50 TO 170 Bangalore, Jabalpur, Yadgir, Hyderabad......
Chicken Biryani Chicken Biryani with Raita 60 TO 190 Bangalore, Thiruchirapalli, Yadgir, Hyderabad...
Boneless Strips Tender, crispy and juicy boneless strips of Chicken. A unique treat! 128.73 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Boneless Strips Tender, crispy and juicy boneless strips of Chicken. A unique treat! 235.02 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Chicken Meal A complete Meal, loaded with 2 pc of Hot and Crispy Chicken and Hot Wings. Served with a Pepsi Pet bottle 254.63 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Chicken Popcorn Rice Bowl A complete meal in a bowl, loaded with KFC's exotic rice, flavourful gravy, with a topping of Chicken Popcorn 116.92 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Chicken Popcorn Rice Bowl and Pepsi A complete meal in a bowl, loaded with KFC's exotic rice, flavourful gravy, with a topping of Chicken Popcorn. Served with Pepsi pet bottle 154.24 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Dips Bucket 12 cispy boneless chicken strips with 4 tasty dips 537.36 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Fiery Chicken Meal A complete Meal, loaded with 2 pc of Fiery Grilled Chicken and Hot Wings. Seved with a Pepsi Pet bottle 254.63 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Fiery Grilled chicken Marinated and seasoned with a blend of herbs and spices, and then grilled to perfection 317.69 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Fiery Grilled chicken Marinated and seasoned with a blend of herbs and spices, and then grilled to perfection 471.22 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Fiery Grilled chicken Marinated and seasoned with a blend of herbs and spices, and then grilled to perfection 589.32 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Grilled Bowl A complete meal in a bowl, loaded with KFC's exotic rice, flavourful gravy, with a topping of Fiery Grilled Chicken 147.63 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Grilled Bowl and Pepsi A complete meal in a bowl, loaded with KFC's exotic rice, flavourful gravy, with a topping of Fiery Grilled Chicken. Served with Pepsi pet bottle 188.49 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Group Meal An amazing meal put together for your friends and family. Dig into tender, juicy Boneless strips (4 pc) and the famous Hot and Crispy Chicken (4 pc) with Hot Wings (6 pc) to munch on and 2 Pepsi pet bottles to quench all your thirst 633.26 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Hot and Crispy Chicken L Treat your tastebuds to spicy, crunchy, juicy chicken that sets your taste buds alight 589.32 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Hot and Crispy Chicken M Treat your tastebuds to spicy, crunchy, juicy chicken that sets your taste buds alight. 471.22 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Hot and Crispy Chicken S Treat your tastebuds to spicy, crunchy, juicy chicken that sets your taste buds alight. 317.69 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Hot Wings KFC's No. 1 fully masaaledar snack! Chicken wings smeared with a lip smacking lemon chilli flavour. 140.54 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Hot Wings Bucket 24 pcs of KFC's No. 1 fully masaaledar snack! Chicken wings smeared with a lip smacking lemon chilli flavour. 560.98 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Krispy Potato Bowl A complete meal in a bowl, loaded with KFC's exotic rice, flavourful gravy, with a topping of Krispy Potato patty. 105.11 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Krispy Potato Bowl and Pepsi A complete meal in a bowl, loaded with KFC's exotic rice, flavourful gravy, with a topping of Krispy Potato patty. Served with Pepsi pet bottle 142.43 New Delhi,Kacheguda,Vishakapatnam And Yeshwantpur
Rajma Chawal Rajma Chawal is the most famous North Indian delicacy made with red kidney beans cooked in tomato onion gravy and served with White Rice. 64.15 New Delhi
Chicken Curry Chawal Chicken curry is tender pieces of Chicken cooked in delicious gravy with Indian Spices, served with Rice or Roti. 98.54 New Delhi
Paneer ki Sabzi with Ulte Tawe ke Paranthe Tender Paneer cubes cooked in rich onion tomato gravy with grouded indian spices, served with thin indian bread from Lucknow region. 98.54 New Delhi
Chicken Curry With Ulte Tawe ke Paranthe Tender Chicken cooked in rich onion tomato gravy with grouded indian spices, served with thin indian bread from Lucknow region. 98.54 New Delhi
Amritsari Kulcha Aloo With Chhole Potato stuffed kulchas served with curd, mint chutney and chhole 117.72 New Delhi
Amritsari Kulcha Paneer With Chhole Paneer stuffed kulchas served with curd, mint chutney and chhole 128.3 New Delhi
Amritsari Kulcha Pyaz With Chhole Onion stuffed kulchas served with curd, mint chutney and chhole 117.72 New Delhi
Samosa with Chole Fried Indian snack with potatoes, peas, onion and served with Chhole. 64.15 New Delhi
Mini Thali Veg Served with Dal Tadka, Vegtable Curry,Boondi Raita, Laccha Pyaz and Whole wheat Roti. 117.72 New Delhi
Mini Thali N Veg Served with Dal Tadka, Chicken Curry Curry,Boondi Raita, Laccha Pyaz and Whole wheat Roti. 128.3 New Delhi
Thali Veg Served with Dal Makhani, Kadai Paneer Curry ,Boondi Raita, Laccha Pyaz,White Rice,Gulab Jamun ,with Whole wheat Roti. 197.09 New Delhi
Thali N Veg Served with Dal Makhani, Kadai Chicken Curry ,Boondi Raita, Laccha Pyaz,White Rice,Gulab Jamun ,with Whole wheat Roti. 206.34 New Delhi


IRCTC e-Catering App Download

Updated : 02.03.2017
IRCTC announced that passengers can explore and enjoy 1000 of Meals on train while traveling. Passengers can order the food through IRCTC e-catering services. IRCTC also announced an offer of 5% off on Train food. For this passengers have to Download App of e-catering.
For download the App, passengers can to go through the following link :- IRCTC Catering - Food on TrackPassenger can make a call to toll free number 1323 for catering related complaints.
IRCTC e-Catering Services and Menu
IRCTC e-Catering App Download


Some examples of the menu in IRCTC e-catering are following
  • Mathura Special Veg Thali at Mathura Junction
  • Swad Khazana special Veg Thali
  • Veg Maharaja Thali Starting from Rs 130
  • Favorite Delicious Pizza 
  • Complete Meal loaded with 2 pieces of Fiery Grilled Chicken & Hot Wings
  • Uttapam with Coconut Chutney” at Gurgaon Station
  • Aloo Paratha Combo
  • Orange Burfi at Nagpur
  • GulabJamun
  • Punjabi Grill’s Amritsari Paneer stuffed kulchas served with curd, mint chutney and chhole
  • Veg Biryani with Raita at Affordable Price Starting from Rs 50
  • Jain Food, eCatering IRCTC at Pune Junction
  • Choco Cream Roll on Ahmedabad Junction

Updated 18.02.2017

Procedure to Book e-Catering Services by IRCTC

Indian Railway is providing e-Catering Services, but many passengers don't know how to avail the e-catering services by Indian Railway. Following are the details regarding with that. 
IRCTC : e-catering services
e-catering services by IRCTC

Brief introduction to IRCTC
Indian Railway Catering  and  Tourism Corporation Ltd. (IRCTC) is a Public Sector Enterprise under Ministry of Railways. IRCTC was incorporated on 27th September, 1999 as an extended arm of the Indian Railways to upgrade, professionalize and manage the catering and hospitality services at stations, on trains and other locations and to promote domestic  and  international  tourism 
through  development  of  budget  hotels, special tour packages, information and commercial publicity and global reservation systems.

IRCTC  is  also  managing  on  Board  Catering  Services  in  some  Rajdhani / Shatabdi/Duronto/ Mail Express Trains and Static Catering Units such as Food Plazas, Fast Food units across at Railway stations. IRCTC also has its business presence in Non-Railway Catering at various Govt and private institutions.
Organization structure
Corporate Office of IRCTC is situated at New Delhi. For smooth operations of the business across all over the country, five Zonal Offices are working at Delhi, Kolkata, Mumbai, Chennai and Secunderabad. South Zone and West Zone Offices are headed by Regional Director and all other Zonal Offices are headed by Group General Managers. All Group General Managers have vast experience of working in  Indian  Railways. These  Zonal  Offices  are  assisted  by  ten  Regional  Offices  at Lucknow, Chandigarh, Jaipur, Bhubaneswar, Guwahati, Patna, Bhopal, Ahmedabad, Bangalore and Ernakulum, which are headed by Chief Regional Managers / Regional Managers.
Scope of E-catering
E-catering project has been launched as a pilot project on e-catering with IRCTC with the objective to facilitate passengers to book meals of their choice. The pilot project has been extended from time to time to cover more number of trains on Indian Railways. Based on response/feedback received from the passengers and the need to ensure provision  of catering  services  to  travelling  passengers,  it  has  been  decided  by  the Ministry of Railways to proliferate this scheme on Stations so that passengers are able to get pre-ordered meals of their choice at stations.

Presently, station based e-catering will be available at Howrah, Sealdah, Guwahati, New Jalpaiguri,   Patna,   Bhubaneshwar,   Vishakhapatnam,   Mugalsarai,  Kanpur   Central, Lucknow Jn.,   Varanasi, Jaipur, Bilaspur, Kharagpur, Allahabad, Lucknow (NR), Gorakhpur, AnandVihar Terminal, H. Nizamuddin, New Delhi, Delhi, Amritsar, Chandigarh, Ludhiana, Secunderabad, Tirupati, Vijayawada, Chennai Central, Chennai Egmore, Ernakulam Jn, Calicut, Madurai Jn., Thrissur, Tiruvananthapuram Central, Bangluru City, Yesvantpur, Nagpur, Pune, Agra Cantt., Gwalior, Jhansi, Bhopal, Ahemdabad, Mumbai Central, Surat, Vadodara. The station based E-catering scheme may be extended to more number of stations/trains in future.

IRCTC has established a call center and has also operationalized E-catering website www.ecatering.irctc.co.in for this purpose. Passengers can now pre-order the meal from the different options available as per the choice, for delivery at the opted stations through the e-catering (website and phone/SMS call center). The mode of payment in e-catering shall be Pre-paid i.e. online payment as well as Cash on delivery (CoD) basis. The shortlisted Food Aggregator shall deliver the pre-ordered meal to customer on stationary train at the opted station. The opted meal shall be communicated to the Food Aggregator through SMS as well as email at the time of booking and also again at about 2 hours in advance of delivery time (Delivery time is the train arrival time on a particular station).

Also Read IRCTC Latest Food Menu Rates

The Short-listing Food Aggregator can provide meals through his catering units on all India basis. Each unit/location, requested by Food Aggregator, to be included for e- catering project shall have all statutory licences as required under the central/state laws and should comply with the laws of the land. The shortlisted entity may request for addition of more locations/units during the currency of the Short-listing. The shortlisted entity  may  supply  food  items  under  e-catering  project  only  from  its  approved  (by IRCTC) locations/units to the stations in the reasonable vicinity of the said units.

Normal queries of the passengers regarding with booking of the e-catering services

How do the passengers know, when the booking of meal is confirmed?
  • On completion of transaction, SMS and email shall be generated and sent to the customer immediately as well as 02 hours before from the scheduled delivery time and the SMS and email be also be forwarded to customer 24 hours before from the scheduled delivery time.
How will make payment for meal booked?
  • Passengers can make payment through e-payment, if meals is booked on website and in case of meal ordered through phone and SMS, the payment is to be made in cash to the delivery staff at the time of receiving the pre-ordered meal.


If meal is not delivered, whom do contact? 
  • Passengers may contact the e-catering Call Center on the number 1323. 
How will a passenger make payment for meal booked?
Passengers can make payment through e-payment, if meal is booked on website and in case of meal ordered through phone and SMS, the payment is to be made in cash to the delivery staff at the time of receiving the pre-ordered meal.
How do a passengers know, when the booking of meal is confirmed?
On completion of transaction, SMS and email shall be generated and sent to the customer immediately as well as 02 hours before from the scheduled delivery time and the SMS and email be also be forwarded to customer 24 hours before from the scheduled delivery time.

Also Read :  New Catering Policy 2017 by IRCTC

How can a passenger book e-catering service through phone?

Passenger may book e-catering service by calling 1324 for wait listed as well as confirmed ticket. The booking shall be made by the call center executive and subsequently, the passenger shall be informed of confirmed meal booking through SMS and email.

  • The SMS and email shall have the details of the order. The SMS content to passenger shall have an OTP which will be used for verification by the service provider on the mobile application at the time of delivery of meal.
  • In addition to the above SMS and email at the time of booking of meal, SMS and email shall again be forwarded to the passenger 02 hours before the scheduled delivery time at the station for convenience of customer. Further an email shall also be sent to the passenger 24 hours before the scheduled delivery time at the station.

Details regarding e-catering services by IRCTC. The methods to book e-catering services along with ticket booking, organization Structure of IRCTC, Scope of e-catering services, menu and rates, IRCTC e-catering App downloading procedure etc and other details related to that.

Post a Comment

[disqus][facebook][blogger]

Author Name

{picture#http://1.bp.blogspot.com/-0O6kmb7GF-4/Vp5wBipyycI/AAAAAAAAEcg/Pt-RQ6K9fwU/s1600-r/IRCTC%2BHELP.png} Welcome to India's leading IRCTC Help blog. IRCTC Help, providing latest news of Indian Railways and IRCTC from the year 2009. Here IRCTC Help (IRCTC Online Passenger Reservation Information) provides information's like Special Trains, Cancelled Trains List, Traffic Block, IRCTC Website Guides, Metro & Mono Rail Info, Railway Mobile Applications Info, IRCTC Catering, Train Status, PNR Status details etc. You can read more details on our About page. {facebook#https://www.facebook.com/pages/IRCTC-Online-Passenger-News/303631332986086} {twitter#https://twitter.com/IRCTC_News} {google#https://plus.google.com/101029213081299443149}

Contact Form

Name

Email *

Message *

Powered by Blogger.