YES scheme - Yatri Empowerment through SMS Launched
Indian Railways Western railways zone announced a new Passenger friendly service called Yatri Empowerment through SMS ( YES) scheme for on board passengers. YES service is currently available on important trains of BCT division of Western rail. By the help of this service passengers are getting long time demand facilities on SMS.
What all services are offered on YES Scheme by Indian Railways?
Indian Rail offers several passenger friendly facilities are offered in association with Yatri Empowerment through SMS scheme.
Following are the summary facility offers on YES scheme
- Pests/ Rodents
Highlights of YES Scheme
Following All In One Solutions provided to both Passengers and Railways
- SMS based Linen / Bedroll Request
- SMS Based Water Filling Request
- SMS based OBHS Request Capturing
- SMS Based Pest / Rodent Control Request
- SMS Based feedback System
- Graphical Analysis of Data
- Instant SMS alerts and Detailed Position on Email
Benefits of YES Scheme
Following are the benefits of YES scheme introduction
- Transforms On Board Services On Demand service.
- One system integrates all on board services.
- Redressal Confirmed by Complaint directly using e-generated code.
- Empowering Rail Passengers by Automated System.
- virtual Communications between Rail Administration and passenger
- Easy to Spot the passenger to serve him better.
- Closed-loop Passenger Driven feed back system to ensure complaint low.
- Close monitoring of action taken on request by Login to web page of system by Admin Anywhere / at all times.
Another noticeable benefits for the Indian railways is that no need of increasing the Man Power. Because the YES scheme aim is to utilize the person for your service on truthful manner.
What all ways we can register the service Request for YES Scheme?
We can request the YES scheme service via following methods. Its not necessary to SMS always, you have other options also allowed by railways.
- Mobile App
- Mobile Page
Step by Step Method to Register on YES Seva through SMS
For cleaning you have to send the SMS on following format to Indian Railways attender
YESWR 10 Digit PNR C to Mobile No: 9200003232
In alternatively you can report via YES scheme Website yeswr.com with PNR Number
|YES Facility - Online Registration Process|
For getting Bed Roll you have to send the SMS on following format to Indian Railways attender
YESWR 10 Digit PNR B to 9200003232
For getting Watering you have to send the SMS on following format to Indian Railways attender
YESWR 10 Digit PNR W to 9200003232
For getting pest control service you have to send the SMS on following format to Indian Railways attender
YESWR 10 Digit PNR P to 9200003232
In summary for getting the services from YESWR you have to send SMS to 9200003232 by typing
CLEAN Space 10-digit PNR number Space SERVICE TYPE CODE
The Yatri Empowerment System will forward the request to mobile phone of the on board staff present in the particular train directly or the concerned Divisional control office if on board staff not available. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.
Response SMS after YES request
Once you have send the SMS request, will receive message like
"Thank you for conatcting YES:- FEEDBACK CODE:1111, Name (Mobile Number) will report you shortly, Please share the feedback code with Him"